Effective Date: May 1, 2026

Hustle (“Hustle,” “we,” “us,” or “our”) is committed to protecting the privacy and safety of our users. This Privacy Policy explains how we collect, use, store, and protect information when you use the Hustle platform, including our website, mobile applications, and related services (collectively, the “Services”).

By using Hustle, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

Hustle only collects information that users voluntarily provide in order to use the platform. This may include:

Account information (such as name, email address, and role as a trainer, student/athlete, or parent)

Profile information entered by users

Messages, comments, and feedback shared within the platform

Videos, images, and other training content uploaded by users

Scheduling and appointment details created by users

Hustle does not require users to provide sensitive personal information, and users are responsible for deciding what information they choose to share within profiles, messages, or content.

1.2 Automatically Collected Information

We may automatically collect certain technical information to support the operation, security, and improvement of the Services, including:

Device type and operating system

IP address

App usage activity and interactions

Log data such as timestamps and system events

This information is used solely for performance, analytics, and security purposes.

1.3 Information We Do Not Collect

Hustle does not:

Collect or store government-issued IDs, Social Security numbers, or financial account details

Collect personal information about student/athletes, parents, or trainers outside of what users voluntarily enter

Monitor or scrape personal data from outside platforms, text messages, or private devices

Sell personal data to advertisers or third parties

1.4 Responsibility for User-Submitted Content

Any personal or sensitive information included in profiles, messages, comments, or uploaded content is provided at the discretion of the user. Users are responsible for ensuring they do not share information they are uncomfortable disclosing. Hustle does not independently add, infer, or publish personal information on behalf of users.

2. How We Use Information

Hustle uses collected information solely to:

Provide and operate the Services

Enable training communication, scheduling, and video sharing

Maintain a unified messaging and audit system

Support safety monitoring and moderation

Improve platform performance and reliability

Communicate important service updates

We do not use user data for targeted advertising or unrelated marketing purposes.

3. Safety Monitoring and AI Moderation

Hustle uses AI-assisted monitoring tools, including services provided through third-party providers, to help identify potentially unsafe or inappropriate content within uploaded media and communication.

These tools analyze user-submitted content solely for safety, moderation, and platform integrity purposes. When content is flagged:

A record is created within the platform

Parents with audit access may be notified

Content remains subject to review under Hustle’s safety policies

While these systems are designed to enhance safety, they may not detect all inappropriate content or behavior.

AI monitoring is used to promote transparency, accountability, and a safer environment for all users.

4. Parent Audit Access and Transparency

For accounts involving minors, Hustle provides parent or guardian audit access that allows visibility into:

Messages and communication history

Video and media content shared within the platform

Records of content, including items that have been edited or deleted

This audit access exists to promote safety, accountability, and trust across all parties. Audit visibility is limited to authorized accounts associated with the student/athlete.

5. How Information Is Shared Within the Platform

Hustle operates as a closed network. Information shared within the platform is only visible to authorized participants within a user’s approved network, which may include:

Coaches

Student/Athletes

Parents or guardians

Content, messages, and activity are not publicly visible and are restricted to these relationships.

6. Data Storage and Security

Hustle uses industry-standard security practices and cloud infrastructure to protect user data, including:

Secure storage of uploaded content

Access controls based on user roles

Encrypted data transmission where appropriate

While Hustle takes reasonable and appropriate steps to protect information against unauthorized access, disclosure, or misuse, no system can guarantee absolute security.

7. Data Retention

We retain user data only as long as necessary to:

Provide the Services

Maintain platform records and audit logs

Comply with legal obligations

Users may request account deletion by contacting us. Upon deletion, personal data will be removed except where retention is required for safety, auditing, or legal purposes.

Deleted content may remain accessible in audit logs where necessary to support safety and compliance.

8. Sharing of Information

Hustle does not sell user data.

We may share information only:

With service providers who help operate the platform (such as cloud storage providers, analytics services, AI moderation tools, and communication infrastructure providers)

When required by law, legal process, or governmental request

To protect the safety, rights, or integrity of users or the platform

All service providers are required to handle data responsibly and only for authorized purposes.

9. Children’s Privacy

Hustle is designed for use in structured training environments involving student/athletes, trainers, and parents. Accounts involving minors require parental involvement and visibility.

Hustle does not knowingly collect personal information from children outside of what is provided through parent-approved accounts and training participation.

Parents or guardians may request access to or deletion of their child’s data, subject to applicable legal and safety requirements.

10. Your Choices and Rights

Depending on your location, you may have the right to:

Access or update your account information

Request deletion of your account

Request correction of inaccurate data

Restrict or object to certain processing of your data

Request a copy of your data

Requests can be made by contacting Hustle using the information below.

11. International Data Transfers

Hustle operates in the United States and may use service providers located in other jurisdictions. By using the Services, you acknowledge that your information may be transferred to and processed in the United States and other countries where data protection laws may differ.

12. Third-Party Services

Hustle relies on third-party service providers to support functionality such as hosting, video processing, communication, analytics, subscriptions, and safety monitoring.

We are not responsible for the privacy practices or performance of third-party services outside of our control.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the Services or legal requirements. Updates will be posted on this page with a revised effective date.

Continued use of the Services after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or Hustle’s data practices, please contact us at:

Email: contact@trainwithhustle.com

Company: Ostrich Labs, LLC DBA Hustle

Website:www.trainwithhustle.com