• A Coach Invites an-- Athlete
    • Navigate to the Settings page.
    • Click the Invite Athlete button near the top of the page.
    • Enter the athlete's email address.
  • If the Athlete Already Has a Hustle Account
    • Click Send Invite.
    • An invitation will be sent to the athlete.
    • If the athlete has a connected parent, the parent will also receive an invitation.
    • The athlete and parent can accept the invitation directly from the email.
    • If they sign in before responding to the email, they will be prompted to accept the pending invitation.
  • If the Athlete Does Not Have a Hustle Account
    • Hustle will ask whether the athlete is a Minor or an Adult.

    For Minor Athletes:

      • Enter the athlete's email address.
      • Enter the parent or guardian's email address.
      • Click Send Invite.
      • Both users will receive an email inviting them to create a Hustle account.

    For Adult Athletes:

      • Enter the athlete's email address.
      • Click Send Invite.
      • The athlete will receive an email inviting them to create a Hustle account and connect with you.
  • After Acceptence
    • Once the invitation is accepted, the athlete will appear in your Connections list.
    • You can then share videos, send messages, and schedule sessions through Hustle.
  • Or
  • Athlete Invites an Existing Coach
    • Request a Coach
      • Navigate to the Settings page.
      • Tap the + button next to My Coaches.
      • Enter the coach's email address.
      • Tap Submit.

    • What Happens Next?
      • The coach must already have a Hustle account.
      • A connection request will be sent to the coach by email and through the app.
      • The connection becomes active once the coach accepts the request.

    • Parent Notification
      • If the athlete is a minor, the parent associated with the account will also receive a notification that the athlete has requested to connect with the coach.

    • After Acceptance
      • The coach will appear in your My Coaches list.
      • You can then exchange messages, receive videos, and schedule training sessions through Hustle.

Upload a Video

  • To Upload a video
    • Navigate to the Videos page.
    • Click the Upload button to open the upload Window
  • Select the type of video you would like to upload:

    Homework Video – Limited to 90 seconds and automatically expires after 90 days.

    Permanent Video – Limited to 3 minutes and remains available until you choose to delete it.

  • Choose a video from your phone's photo gallery or video library.
  • Enter Required Information
    • Enter a title for the video.
    • Enter a short description.
  • Click Confirm to begin the upload process.
  • AI Safety Review
    • Once the upload is complete, the video will appear in the My Videos section of the Videos page.
    • Newly uploaded videos are automatically placed in Pending Safety Review status.
    • Hustle's AI reviews all uploaded content to help ensure platform safety and policy compliance.
    • The review process typically takes about 30 seconds.
    • Once approved, the video will be available to view, share with athletes, and use throughout the platform.
    • Videos that do not pass the AI safety review will be held for manual review to determine appropriateness before they can be shared with athletes.
  • To Share a video
    • Navigate to the Videos page.
    • Locate the video you would like to share in the My Videos section.
    • Long tap the video to select it.
    • A checkmark indicator will appear, confirming the video has been selected.
    • You may select one or more videos at the same time.
  • Select Athletes
    • After selecting your videos, a Share icon will appear above the video list.
    • Tap the Share icon.
    • A list of your connected athletes will appear.
    • Select the athlete(s) you would like to share the videos with.
    • Tap the Share button to complete the process.
  • After Sharing
    • A confirmation message will appear indicating that the videos have been successfully shared.
    • Shared videos will appear in the athlete's Shared With Me section of the Videos page.
    • Athletes can view the videos and provide feedback through video comments.

Message a Student

  • How to Message an Athlete
    • Navigate to the Messages section of the app.
    • You will see a list of athletes and connections you have communicated with.
    • Tap the athlete you would like to message.
  • Conversation History
    • The conversation view contains a complete history of your interactions with that athlete, including:
      • Direct messages
      • Shared videos
      • Video comments
      • Scheduled sessions
      • Other training-related activity
  • Send a Message
    • Type your message in the Message box at the bottom of the screen.
    • Tap the Send button.
  • AI Safety Monitoring
    • All communications sent through Hustle are reviewed by our AI safety systems.
    • After pressing Send, the message is reviewed before delivery.
    • Once the Send button returns to red, the message has been approved and delivered successfully.
    • Messages that violate platform safety policies may be blocked from delivery.
  • After Sending
    • Approved messages will immediately appear in the conversation thread.
    • Athletes can respond directly within Hustle, keeping all training-related communication in one place.

Schedule a Session

  • Create a Session Request
    • Navigate to the Calendar page.
    • Tap the date on which you would like to schedule a session.
    • Tap the desired time slot.
    • Select the athlete you would like to book.
  • Choose a Session Type
    • Select either:
      • In-Person Session
      • Go Live Session
  • In-Person Sessions
    • Select the desired session length.
    • Session durations range from 30 minutes to 2 hours.
    • Optionally add a note for the athlete.
    • Tap Request Booking.
  • Go Live Sessions
    • Go Live sessions are restricted to 30 minutes
    • Optionally add a note for the athlete.
    • Tap Request Booking.
  • After Submitting the Requests
    • The requested time slot will appear on your calendar with a Pending Acceptance status.
    • A notification will be sent to the athlete.
    • The athlete can Accept or Decline the request directly within the app.
  • Booking Status
    • Once the athlete accepts the request, the calendar entry will automatically update to Accepted.
    • If the athlete declines the request, the time slot will be released and become available again.
  • Responding to Requests
    • If another user requests a session with you, an indicator will appear at the top of the Calendar page.
    • Tap the indicator to view incoming requests.
    • You can Accept or Decline each request directly from the app.

Host a Go Live Session

  • Joining a Go Live Session
    • Once a Go Live session has been accepted, it will appear on both the trainer's and athlete's calendars.
    • The calendar entry will display a red Go Live button.
  • Start the Session
    • Navigate to the Calendar page.
    • Locate the scheduled Go Live session.
    • Tap the red Go Live button..
  • Enter the Virtual Session
    • Tapping the Go Live button will take you directly into the virtual training session.
    • Once the other participant taps their Go Live button, both users will be connected to the live video session.
  • AI Safety Monitoring
    • All Go Live sessions are fully monitored by Hustle's AI safety systems.
    • Sessions are recorded and reviewed to help maintain a safe and accountable environment for athletes and trainers.
    • AI monitoring helps provide transparency, protection, and peace of mind for everyone involved in the training process.

Upgrade your Account

  • Upgrade Your Account

    Grow your training business by upgrading your Hustle subscription and unlocking additional athletes, videos, and Go Live sessions.

  • Free Plan
    • All Hustle users can connect with one athlete at no cost.
    • The Free Plan includes up to 10 videos.
    • This is a great way to explore the platform and begin training with athletes.
  • View Available Upgrades
    • Navigate to the Settings page.
    • Tap the Upgrades button.
    • You can also view current pricing and plan details on the Hustle website.
  • Understanding Your Current Plan

    When you open the Upgrades page, you will see:

      • Your current subscription plan.
      • The number of athlete connections remaining on your plan.
      • The number of videos remaining on your plan.
      • Your available Go Live credits.
      • Additional upgrade options available for your account.
  • Available Upgrades
    • Increase the number of athletes you can train.
    • Purchase additional video capacity.
    • Purchase Go Live credits for virtual training sessions.
    • --Select the options that best fit your growing business.
  • Purchase an Upgrade
    • Tap the plan or add-on you would like to purchase.
    • Review the pricing and plan details.
    • Tap the Purchase button.
  • Secure Payment Processing
    • All purchases are processed securely through the Apple App Store or Google Play Store.
    • Once the purchase is complete, your account limits and features will be updated automatically.

FAQ’s

What is Hustle?

Hustle is a training platform that allows coaches and trainers to share videos, communicate with athletes, schedule sessions, and conduct virtual training sessions—all within a single, AI-monitored environment.

Why should trainers and parents use Hustle instead of text messages, social media, or other training apps?

Hustle is a single platform where communication, training content, scheduling, and virtual coaching all happen in one place. Unlike text messages, social media, and other communication tools, interactions between adult trainers and minor athletes are monitored by Hustle's AI safety systems and are transparent to parents. There is no need to switch between multiple apps or platforms to understand what is happening. Messages, videos, comments, and Go Live sessions are all managed within a single accountable environment designed to protect athletes, trainers, and families.

What content is monitored by Hustle's AI?

Hustle's AI safety systems monitor:

  • Direct messages
  • Uploaded videos
  • Video comments
  • Go Live sessions

This helps ensure all interactions remain safe, professional, and appropriate.

How long does it take for a video to be approved?Most uploaded videos are reviewed and approved within approximately 30 seconds.

Videos that are flagged by the AI system are held for manual review before they can be shared with athletes.

What happens if a message is flagged?

Messages that violate Hustle's safety policies may be blocked from delivery. This helps maintain a safe and professional environment for athletes, parents, and trainers.

Are Go Live sessions monitored?

Yes. All Go Live sessions are monitored and recorded through Hustle's AI safety systems to help provide transparency and accountability for everyone involved.

What is included in the Free Plan?

The Free Plan includes:

  • One connected athlete
  • Up to 10 videos
  • Messaging
  • Video sharing
  • Session scheduling
  • Go Live functionality
  • AI safety monitoring

This allows trainers to experience the full platform before expanding their business.

How do I add more athletes?

Additional athlete capacity can be purchased through the Upgrades section of the app. Multiple subscription options are available to support trainers as their business grows.

How do Go Live credits work?

Yes. Hustle was designed with transparency in mind. Parents can monitor athlete activity and have visibility into communications and training interactions, helping create a safer environment for everyone.

Can parents see what is happening on the platform?Yes. Hustle was designed with transparency in mind. Parents have their own Hustle account where they can monitor athlete activity and audit communications and training interactions. This includes visibility into messages, shared videos, video comments, scheduled sessions, and other training-related activity, helping create a safer and more accountable environment for athletes, trainers, and families.

Is my payment information stored by Hustle?

No. All subscription and in-app purchases are processed securely through the Apple App Store or Google Play Store.

What if my business grows beyond the available subscription plans?

We work with trainers and organizations of all sizes. If your needs exceed the limits of our published plans, please contact Hustle Support. We would be happy to discuss a custom solution for your business.

Can I cancel my subscription?

Yes. Subscriptions can be managed through your Apple App Store or Google Play Store account.

How do I contact support?

Yes. Youth athletes must have a parent or guardian attached to the account to ensure oversight and transparency.

Where can I see my current usage and limits?

You can contact Hustle Support directly through the app using your built-in support connection. You can also reach our support team by email at the address below or visit our website for additional assistance.

NEED MORE HELP?

If you have additional questions, contact us at support@trainwithhustle.com

  • A Coach Invites an-- Athlete
    • Navigate to the Settings page.
    • Click the Invite Athlete button near the top of the page.
    • Enter the athlete's email address.
  • If the Athlete Already Has a Hustle Account
    • Click Send Invite.
    • An invitation will be sent to the athlete.
    • If the athlete has a connected parent, the parent will also receive an invitation.
    • The athlete and parent can accept the invitation directly from the email.
    • If they sign in before responding to the email, they will be prompted to accept the pending invitation.
  • If the Athlete Does Not Have a Hustle Account
    • Hustle will ask whether the athlete is a Minor or an Adult.

    For Minor Athletes:

      • Enter the athlete's email address.
      • Enter the parent or guardian's email address.
      • Click Send Invite.
      • Both users will receive an email inviting them to create a Hustle account.

    For Adult Athletes:

      • Enter the athlete's email address.
      • Click Send Invite.
      • The athlete will receive an email inviting them to create a Hustle account and connect with you.
  • After Acceptence
    • Once the invitation is accepted, the athlete will appear in your Connections list.
    • You can then share videos, send messages, and schedule sessions through Hustle.
  • Or
  • Athlete Invites an Existing Coach
    • Request a Coach
      • Navigate to the Settings page.
      • Tap the + button next to My Coaches.
      • Enter the coach's email address.
      • Tap Submit.

    • What Happens Next?
      • The coach must already have a Hustle account.
      • A connection request will be sent to the coach by email and through the app.
      • The connection becomes active once the coach accepts the request.

    • Parent Notification
      • If the athlete is a minor, the parent associated with the account will also receive a notification that the athlete has requested to connect with the coach.

    • After Acceptance
      • The coach will appear in your My Coaches list.
      • You can then exchange messages, receive videos, and schedule training sessions through Hustle.

Upload a Video

  • To Upload a video
    • Navigate to the Videos page.
    • Click the Upload button to open the upload Window
  • Select the type of video you would like to upload:

    Homework Video – Limited to 90 seconds and automatically expires after 90 days.

    Permanent Video – Limited to 3 minutes and remains available until you choose to delete it.

  • Choose a video from your phone's photo gallery or video library.
  • Enter Required Information
    • Enter a title for the video.
    • Enter a short description.
  • Click Confirm to begin the upload process.
  • AI Safety Review
    • Once the upload is complete, the video will appear in the My Videos section of the Videos page.
    • Newly uploaded videos are automatically placed in Pending Safety Review status.
    • Hustle's AI reviews all uploaded content to help ensure platform safety and policy compliance.
    • The review process typically takes about 30 seconds.
    • Once approved, the video will be available to view, share with athletes, and use throughout the platform.
    • Videos that do not pass the AI safety review will be held for manual review to determine appropriateness before they can be shared with athletes.
  • To Share a video
    • Navigate to the Videos page.
    • Locate the video you would like to share in the My Videos section.
    • Long tap the video to select it.
    • A checkmark indicator will appear, confirming the video has been selected.
    • You may select one or more videos at the same time.
  • Select Athletes
    • After selecting your videos, a Share icon will appear above the video list.
    • Tap the Share icon.
    • A list of your connected athletes will appear.
    • Select the athlete(s) you would like to share the videos with.
    • Tap the Share button to complete the process.
  • After Sharing
    • A confirmation message will appear indicating that the videos have been successfully shared.
    • Shared videos will appear in the athlete's Shared With Me section of the Videos page.
    • Athletes can view the videos and provide feedback through video comments.

Message a Student

  • How to Message an Athlete
    • Navigate to the Messages section of the app.
    • You will see a list of athletes and connections you have communicated with.
    • Tap the athlete you would like to message.
  • Conversation History
    • The conversation view contains a complete history of your interactions with that athlete, including:
      • Direct messages
      • Shared videos
      • Video comments
      • Scheduled sessions
      • Other training-related activity
  • Send a Message
    • Type your message in the Message box at the bottom of the screen.
    • Tap the Send button.
  • AI Safety Monitoring
    • All communications sent through Hustle are reviewed by our AI safety systems.
    • After pressing Send, the message is reviewed before delivery.
    • Once the Send button returns to red, the message has been approved and delivered successfully.
    • Messages that violate platform safety policies may be blocked from delivery.
  • After Sending
    • Approved messages will immediately appear in the conversation thread.
    • Athletes can respond directly within Hustle, keeping all training-related communication in one place.

Schedule a Session

  • Create a Session Request
    • Navigate to the Calendar page.
    • Tap the date on which you would like to schedule a session.
    • Tap the desired time slot.
    • Select the athlete you would like to book.
  • Choose a Session Type
    • Select either:
      • In-Person Session
      • Go Live Session
  • In-Person Sessions
    • Select the desired session length.
    • Session durations range from 30 minutes to 2 hours.
    • Optionally add a note for the athlete.
    • Tap Request Booking.
  • Go Live Sessions
    • Go Live sessions are restricted to 30 minutes
    • Optionally add a note for the athlete.
    • Tap Request Booking.
  • After Submitting the Requests
    • The requested time slot will appear on your calendar with a Pending Acceptance status.
    • A notification will be sent to the athlete.
    • The athlete can Accept or Decline the request directly within the app.
  • Booking Status
    • Once the athlete accepts the request, the calendar entry will automatically update to Accepted.
    • If the athlete declines the request, the time slot will be released and become available again.
  • Responding to Requests
    • If another user requests a session with you, an indicator will appear at the top of the Calendar page.
    • Tap the indicator to view incoming requests.
    • You can Accept or Decline each request directly from the app.

Host a Go Live Session

  • Joining a Go Live Session
    • Once a Go Live session has been accepted, it will appear on both the trainer's and athlete's calendars.
    • The calendar entry will display a red Go Live button.
  • Start the Session
    • Navigate to the Calendar page.
    • Locate the scheduled Go Live session.
    • Tap the red Go Live button..
  • Enter the Virtual Session
    • Tapping the Go Live button will take you directly into the virtual training session.
    • Once the other participant taps their Go Live button, both users will be connected to the live video session.
  • AI Safety Monitoring
    • All Go Live sessions are fully monitored by Hustle's AI safety systems.
    • Sessions are recorded and reviewed to help maintain a safe and accountable environment for athletes and trainers.
    • AI monitoring helps provide transparency, protection, and peace of mind for everyone involved in the training process.

Upgrade your Account

  • Upgrade Your Account

    Grow your training business by upgrading your Hustle subscription and unlocking additional athletes, videos, and Go Live sessions.

  • Free Plan
    • All Hustle users can connect with one athlete at no cost.
    • The Free Plan includes up to 10 videos.
    • This is a great way to explore the platform and begin training with athletes.
  • View Available Upgrades
    • Navigate to the Settings page.
    • Tap the Upgrades button.
    • You can also view current pricing and plan details on the Hustle website.
  • Understanding Your Current Plan

    When you open the Upgrades page, you will see:

      • Your current subscription plan.
      • The number of athlete connections remaining on your plan.
      • The number of videos remaining on your plan.
      • Your available Go Live credits.
      • Additional upgrade options available for your account.
  • Available Upgrades
    • Increase the number of athletes you can train.
    • Purchase additional video capacity.
    • Purchase Go Live credits for virtual training sessions.
    • --Select the options that best fit your growing business.
  • Purchase an Upgrade
    • Tap the plan or add-on you would like to purchase.
    • Review the pricing and plan details.
    • Tap the Purchase button.
  • Secure Payment Processing
    • All purchases are processed securely through the Apple App Store or Google Play Store.
    • Once the purchase is complete, your account limits and features will be updated automatically.

FAQ’s

What is Hustle?

Hustle is a training platform that allows coaches and trainers to share videos, communicate with athletes, schedule sessions, and conduct virtual training sessions—all within a single, AI-monitored environment.

Why should trainers and parents use Hustle instead of text messages, social media, or other training apps?

Hustle is a single platform where communication, training content, scheduling, and virtual coaching all happen in one place. Unlike text messages, social media, and other communication tools, interactions between adult trainers and minor athletes are monitored by Hustle's AI safety systems and are transparent to parents. There is no need to switch between multiple apps or platforms to understand what is happening. Messages, videos, comments, and Go Live sessions are all managed within a single accountable environment designed to protect athletes, trainers, and families.

What content is monitored by Hustle's AI?

Hustle's AI safety systems monitor:

  • Direct messages
  • Uploaded videos
  • Video comments
  • Go Live sessions

This helps ensure all interactions remain safe, professional, and appropriate.

How long does it take for a video to be approved?Most uploaded videos are reviewed and approved within approximately 30 seconds.

Videos that are flagged by the AI system are held for manual review before they can be shared with athletes.

What happens if a message is flagged?

Messages that violate Hustle's safety policies may be blocked from delivery. This helps maintain a safe and professional environment for athletes, parents, and trainers.

Are Go Live sessions monitored?

Yes. All Go Live sessions are monitored and recorded through Hustle's AI safety systems to help provide transparency and accountability for everyone involved.

What is included in the Free Plan?

The Free Plan includes:

  • One connected athlete
  • Up to 10 videos
  • Messaging
  • Video sharing
  • Session scheduling
  • Go Live functionality
  • AI safety monitoring

This allows trainers to experience the full platform before expanding their business.

How do I add more athletes?

Additional athlete capacity can be purchased through the Upgrades section of the app. Multiple subscription options are available to support trainers as their business grows.

How do Go Live credits work?

Yes. Hustle was designed with transparency in mind. Parents can monitor athlete activity and have visibility into communications and training interactions, helping create a safer environment for everyone.

Can parents see what is happening on the platform?Yes. Hustle was designed with transparency in mind. Parents have their own Hustle account where they can monitor athlete activity and audit communications and training interactions. This includes visibility into messages, shared videos, video comments, scheduled sessions, and other training-related activity, helping create a safer and more accountable environment for athletes, trainers, and families.

Is my payment information stored by Hustle?

No. All subscription and in-app purchases are processed securely through the Apple App Store or Google Play Store.

What if my business grows beyond the available subscription plans?

We work with trainers and organizations of all sizes. If your needs exceed the limits of our published plans, please contact Hustle Support. We would be happy to discuss a custom solution for your business.

Can I cancel my subscription?

Yes. Subscriptions can be managed through your Apple App Store or Google Play Store account.

How do I contact support?

Yes. Youth athletes must have a parent or guardian attached to the account to ensure oversight and transparency.

Where can I see my current usage and limits?

You can contact Hustle Support directly through the app using your built-in support connection. You can also reach our support team by email at the address below or visit our website for additional assistance.

NEED MORE HELP?

If you have additional questions, contact us at support@trainwithhustle.com

  • A Coach Invites an-- Athlete
    • Navigate to the Settings page.
    • Click the Invite Athlete button near the top of the page.
    • Enter the athlete's email address.
  • If the Athlete Already Has a Hustle Account
    • Click Send Invite.
    • An invitation will be sent to the athlete.
    • If the athlete has a connected parent, the parent will also receive an invitation.
    • The athlete and parent can accept the invitation directly from the email.
    • If they sign in before responding to the email, they will be prompted to accept the pending invitation.
  • If the Athlete Does Not Have a Hustle Account
    • Hustle will ask whether the athlete is a Minor or an Adult.

    For Minor Athletes:

      • Enter the athlete's email address.
      • Enter the parent or guardian's email address.
      • Click Send Invite.
      • Both users will receive an email inviting them to create a Hustle account.

    For Adult Athletes:

      • Enter the athlete's email address.
      • Click Send Invite.
      • The athlete will receive an email inviting them to create a Hustle account and connect with you.
  • After Acceptence
    • Once the invitation is accepted, the athlete will appear in your Connections list.
    • You can then share videos, send messages, and schedule sessions through Hustle.
  • Or
  • Athlete Invites an Existing Coach
    • Request a Coach
      • Navigate to the Settings page.
      • Tap the + button next to My Coaches.
      • Enter the coach's email address.
      • Tap Submit.

    • What Happens Next?
      • The coach must already have a Hustle account.
      • A connection request will be sent to the coach by email and through the app.
      • The connection becomes active once the coach accepts the request.

    • Parent Notification
      • If the athlete is a minor, the parent associated with the account will also receive a notification that the athlete has requested to connect with the coach.

    • After Acceptance
      • The coach will appear in your My Coaches list.
      • You can then exchange messages, receive videos, and schedule training sessions through Hustle.

Upload a Video

  • To Upload a video
    • Navigate to the Videos page.
    • Click the Upload button to open the upload Window
  • Select the type of video you would like to upload:

    Homework Video – Limited to 90 seconds and automatically expires after 90 days.

    Permanent Video – Limited to 3 minutes and remains available until you choose to delete it.

  • Choose a video from your phone's photo gallery or video library.
  • Enter Required Information
    • Enter a title for the video.
    • Enter a short description.
  • Click Confirm to begin the upload process.
  • AI Safety Review
    • Once the upload is complete, the video will appear in the My Videos section of the Videos page.
    • Newly uploaded videos are automatically placed in Pending Safety Review status.
    • Hustle's AI reviews all uploaded content to help ensure platform safety and policy compliance.
    • The review process typically takes about 30 seconds.
    • Once approved, the video will be available to view, share with athletes, and use throughout the platform.
    • Videos that do not pass the AI safety review will be held for manual review to determine appropriateness before they can be shared with athletes.
  • To Share a video
    • Navigate to the Videos page.
    • Locate the video you would like to share in the My Videos section.
    • Long tap the video to select it.
    • A checkmark indicator will appear, confirming the video has been selected.
    • You may select one or more videos at the same time.
  • Select Athletes
    • After selecting your videos, a Share icon will appear above the video list.
    • Tap the Share icon.
    • A list of your connected athletes will appear.
    • Select the athlete(s) you would like to share the videos with.
    • Tap the Share button to complete the process.
  • After Sharing
    • A confirmation message will appear indicating that the videos have been successfully shared.
    • Shared videos will appear in the athlete's Shared With Me section of the Videos page.
    • Athletes can view the videos and provide feedback through video comments.

Message a Student

  • How to Message an Athlete
    • Navigate to the Messages section of the app.
    • You will see a list of athletes and connections you have communicated with.
    • Tap the athlete you would like to message.
  • Conversation History
    • The conversation view contains a complete history of your interactions with that athlete, including:
      • Direct messages
      • Shared videos
      • Video comments
      • Scheduled sessions
      • Other training-related activity
  • Send a Message
    • Type your message in the Message box at the bottom of the screen.
    • Tap the Send button.
  • AI Safety Monitoring
    • All communications sent through Hustle are reviewed by our AI safety systems.
    • After pressing Send, the message is reviewed before delivery.
    • Once the Send button returns to red, the message has been approved and delivered successfully.
    • Messages that violate platform safety policies may be blocked from delivery.
  • After Sending
    • Approved messages will immediately appear in the conversation thread.
    • Athletes can respond directly within Hustle, keeping all training-related communication in one place.

Schedule a Session

  • Create a Session Request
    • Navigate to the Calendar page.
    • Tap the date on which you would like to schedule a session.
    • Tap the desired time slot.
    • Select the athlete you would like to book.
  • Choose a Session Type
    • Select either:
      • In-Person Session
      • Go Live Session
  • In-Person Sessions
    • Select the desired session length.
    • Session durations range from 30 minutes to 2 hours.
    • Optionally add a note for the athlete.
    • Tap Request Booking.
  • Go Live Sessions
    • Go Live sessions are restricted to 30 minutes
    • Optionally add a note for the athlete.
    • Tap Request Booking.
  • After Submitting the Requests
    • The requested time slot will appear on your calendar with a Pending Acceptance status.
    • A notification will be sent to the athlete.
    • The athlete can Accept or Decline the request directly within the app.
  • Booking Status
    • Once the athlete accepts the request, the calendar entry will automatically update to Accepted.
    • If the athlete declines the request, the time slot will be released and become available again.
  • Responding to Requests
    • If another user requests a session with you, an indicator will appear at the top of the Calendar page.
    • Tap the indicator to view incoming requests.
    • You can Accept or Decline each request directly from the app.

Host a Go Live Session

  • Joining a Go Live Session
    • Once a Go Live session has been accepted, it will appear on both the trainer's and athlete's calendars.
    • The calendar entry will display a red Go Live button.
  • Start the Session
    • Navigate to the Calendar page.
    • Locate the scheduled Go Live session.
    • Tap the red Go Live button..
  • Enter the Virtual Session
    • Tapping the Go Live button will take you directly into the virtual training session.
    • Once the other participant taps their Go Live button, both users will be connected to the live video session.
  • AI Safety Monitoring
    • All Go Live sessions are fully monitored by Hustle's AI safety systems.
    • Sessions are recorded and reviewed to help maintain a safe and accountable environment for athletes and trainers.
    • AI monitoring helps provide transparency, protection, and peace of mind for everyone involved in the training process.

Upgrade your Account

  • Upgrade Your Account

    Grow your training business by upgrading your Hustle subscription and unlocking additional athletes, videos, and Go Live sessions.

  • Free Plan
    • All Hustle users can connect with one athlete at no cost.
    • The Free Plan includes up to 10 videos.
    • This is a great way to explore the platform and begin training with athletes.
  • View Available Upgrades
    • Navigate to the Settings page.
    • Tap the Upgrades button.
    • You can also view current pricing and plan details on the Hustle website.
  • Understanding Your Current Plan

    When you open the Upgrades page, you will see:

      • Your current subscription plan.
      • The number of athlete connections remaining on your plan.
      • The number of videos remaining on your plan.
      • Your available Go Live credits.
      • Additional upgrade options available for your account.
  • Available Upgrades
    • Increase the number of athletes you can train.
    • Purchase additional video capacity.
    • Purchase Go Live credits for virtual training sessions.
    • --Select the options that best fit your growing business.
  • Purchase an Upgrade
    • Tap the plan or add-on you would like to purchase.
    • Review the pricing and plan details.
    • Tap the Purchase button.
  • Secure Payment Processing
    • All purchases are processed securely through the Apple App Store or Google Play Store.
    • Once the purchase is complete, your account limits and features will be updated automatically.

FAQ’s

What is Hustle?

Hustle is a training platform that allows coaches and trainers to share videos, communicate with athletes, schedule sessions, and conduct virtual training sessions—all within a single, AI-monitored environment.

Why should trainers and parents use Hustle instead of text messages, social media, or other training apps?

Hustle is a single platform where communication, training content, scheduling, and virtual coaching all happen in one place. Unlike text messages, social media, and other communication tools, interactions between adult trainers and minor athletes are monitored by Hustle's AI safety systems and are transparent to parents. There is no need to switch between multiple apps or platforms to understand what is happening. Messages, videos, comments, and Go Live sessions are all managed within a single accountable environment designed to protect athletes, trainers, and families.

What content is monitored by Hustle's AI?

Hustle's AI safety systems monitor:

  • Direct messages
  • Uploaded videos
  • Video comments
  • Go Live sessions

This helps ensure all interactions remain safe, professional, and appropriate.

How long does it take for a video to be approved?Most uploaded videos are reviewed and approved within approximately 30 seconds.

Videos that are flagged by the AI system are held for manual review before they can be shared with athletes.

What happens if a message is flagged?

Messages that violate Hustle's safety policies may be blocked from delivery. This helps maintain a safe and professional environment for athletes, parents, and trainers.

Are Go Live sessions monitored?

Yes. All Go Live sessions are monitored and recorded through Hustle's AI safety systems to help provide transparency and accountability for everyone involved.

What is included in the Free Plan?

The Free Plan includes:

  • One connected athlete
  • Up to 10 videos
  • Messaging
  • Video sharing
  • Session scheduling
  • Go Live functionality
  • AI safety monitoring

This allows trainers to experience the full platform before expanding their business.

How do I add more athletes?

Additional athlete capacity can be purchased through the Upgrades section of the app. Multiple subscription options are available to support trainers as their business grows.

How do Go Live credits work?

Yes. Hustle was designed with transparency in mind. Parents can monitor athlete activity and have visibility into communications and training interactions, helping create a safer environment for everyone.

Can parents see what is happening on the platform?Yes. Hustle was designed with transparency in mind. Parents have their own Hustle account where they can monitor athlete activity and audit communications and training interactions. This includes visibility into messages, shared videos, video comments, scheduled sessions, and other training-related activity, helping create a safer and more accountable environment for athletes, trainers, and families.

Is my payment information stored by Hustle?

No. All subscription and in-app purchases are processed securely through the Apple App Store or Google Play Store.

What if my business grows beyond the available subscription plans?

We work with trainers and organizations of all sizes. If your needs exceed the limits of our published plans, please contact Hustle Support. We would be happy to discuss a custom solution for your business.

Can I cancel my subscription?

Yes. Subscriptions can be managed through your Apple App Store or Google Play Store account.

How do I contact support?

Yes. Youth athletes must have a parent or guardian attached to the account to ensure oversight and transparency.

Where can I see my current usage and limits?

You can contact Hustle Support directly through the app using your built-in support connection. You can also reach our support team by email at the address below or visit our website for additional assistance.

NEED MORE HELP?

If you have additional questions, contact us at support@trainwithhustle.com